I am currently calling customers to get their feedback, and more often than not I receive out of office, out to lunch or in meeting statuses.
So either I have to call them again later or they have to call TOPdesk back and get put through to me.
Wouldn’t it be so much nicer if all the people I wanted to call were in my Skype list. I could see their presence and message them to ask if it was all right to call them right there and right then.
And I wouldn’t need a telephone anymore but I could just plug a USB headset into my monitor and be off.
