Old-school tech companies are very stubborn and not really agile enough for the new world order. Even Apple, poster boy for everything that is cool, does not really get it.
Mark Pilgrim puts his finger on a lot of sore points in iTunes and iPhoto syndication support and is summarily dismissed by Apple development (Sam Ruby has the overview).
There are a lot of people who mean well and working with them not against them would benefit Apple a lot.
We don’t care about getting your code (we have enough of our own), and we don’t care about getting your money (we are offering our expertise for free). But we do care about knowing that our time is well-spent, that our feedback is really being heard, and that real progress is being made.
Nobody expects superhuman efforts, not even from Apple but we expect:
Something. But please don’t end every answer with “we can’t comment on that.” Sure you can. Try harder.
